Work resumption in cases of incapacity for work: What are the new reintegration legislative requirements?
Guidelines for employers and employees
Almost half a million people in our country suffer from a long-term illness. Five years after the reintegration legislation was introduced, the law has been updated and existing paths towards a return to work have been brought up to speed. What do you need to know as an employer or employee to ensure that reintegration takes place as smoothly and successfully as possible?
A number of rules for work resumption for employees with an incapacity for work were updated on 1 October 2022.
After four weeks of absence, the occupational physician contacts the employee to inform him or her about the different ways to transition back to work.
Three approaches to individual reintegration
The Royal Decree puts forward three approaches:
- Visits prior to returning to work
- Reintegration process 2.0
- Medical force majeure (procedure Art. 34 of the Employment Contracts Act)
Visit prior to returning to work | Reintegration process | Medical force majeure |
Informal consultation between employee and occupational physician during period of sickness with a focus on a return to work. | Rigorous procedure to determine whether work resumption is possible. | Is the employee definitively declared incapacitated for the agreed work? |
How does it work? | How does it work? | How does it work? |
Collective reintegration policy
Organisations must create a collective reintegration policy to smooth out the reintegration process.
Collective reintegration policy |
Is the employee definitively declared incapacitated for the agreed work? |
How do you handle this? |
Helpful downloads
You can mostly access our downloads in Dutch and French. Some documents are available in English.
Frequently Asked Questions
Who is involved in the reintegration process and what are their roles?
Who? | What? |
Employer | - Can start the reintegration process as of three months of continuous* incapacity for work |
Employee | - Can request reintegration process |
Committee or union representative | Can assist employee (legal aspects, communication, etc.) |
Attending physician (general practitioner or specialist) | Can initiate reintegration at employee’s request, give advice and – with employee consent – share information with occupational physician |
Occupational physician | - Performs a reintegration assessment and may consult with the treating physician and prevention advisers |
External service psychologist/ergonomist | Provides advice within his or her area of expertise (legislation encourages help to prevent relapse, long-term approach) |
Consulting physician from the health insurance fund | - Can lo longer submit a direct request! |
Back-to-work coordinator from the health insurance fund | Can provide support via the reintegration process at the employee’s request (follow-up, also counsels people with an employment contract with respect to the occupational physician) |
Physician – social inspector | Intervenes if the decision about definitive incapacity for work is appealed |
* Trying is allowed! If relapse occurs within 14 days, the three-month period is not considered ‘interrupted’
As an employer, how do you draw up a reintegration plan?
A reintegration plan is drawn up after the reintegration assessment by the occupational physician has been received. Possible timeframe:
- Decision A: immediately
- Decision B: after the appeal period expires (21 calendar days) or after the appeal procedure decision
The employer draws up the plan in consultation with:
- Employee
- Occupational physician
- Other individuals who can contribute to a successful reintegration (psychosocial prevention adviser, prevention adviser/ergonomist, etc.)
Available time to draw up the plan after receiving the reintegration assessment:
- Decision A: 63 calendar days
- Decision B: maximum of six months
What does a reintegration plan define?
The employer draws up a reintegration plan (in consultation with the employee, occupational physician and if necessary, a psychologist or ergonomist) that takes the following into account:
- It explores specific possibilities for adapted or other work and workplace adjustments
- It also takes into account as much as possible the conditions and modalities determined by the occupational physician
- It aligns as much as possible with the collective reintegration framework
- It must be adapted to the employee’s state of health and capabilities. Employees with disabilities are entitled to reasonable accommodation
Contents of the reintegration plan:
- It describes one or more measures as specifically and in as much detail as possible:
- reasonable adjustments to the workplace (including machines, equipment, tools, etc.)
- in case of adapted work, tasks or division of labour:
- workload
- work schedule
- progressivity measures
- with other work
- work content
- workload
- work schedule
- progressivity measures
- It states the nature of training/counselling to acquire competencies for adapted/other work. It also states all those involved (internal/external) who will be responsible for the training/counselling.
- The plan must include a validity period.
European legislation that requires reasonable accommodation to the workplace for employees with disabilities must also be taken into account when drawing up the plan.
What is the appeal procedure against decision B?
If a reintegration process results in decision B, this means that the employee is definitively declared incapacitated for the agreed work Employees can appeal the occupational physician’s decision.
How?
- You send a registered letter within 21 calendar days to:
- the competent doctor-social inspector of the General Directorate for Occupational Welfare Supervision (TWW)
- your employer (NEW)
- The doctor-social inspector will request a meeting with the occupational physician and treating physician (such as your general practitioner or specialist).
- A decision is made by the majority within 42 calendar days of receipt of the appeal by the doctor-social inspector.
- Both the employee and employer receive notification of the decision by means of registered letter.
As an employer, how do I prepare a collective reintegration policy?
As an employer, you need to work on an effective reintegration policy at the collective level. The purpose of this is to do preparatory thinking around possibilities for other or adapted work. The government has prepared a handy checklist in Dutch or French to help you formulate your policy.
To make this possible:
- the employer provides the Committee for Prevention and Protection at Work with annual anonymised results of reintegration plans and motivation statements and the steps that were taken to facilitate adapted work. The reasons why a plan could not be drawn up or was refused must also be stated.
- the occupational physician prepares an annual report on all aspects related to a return to work for the employer and the committee. This includes both qualitative and quantitative results.
- the reintegration policy is adapted based on an annual review (points 1 and 2).
How should an incapacity for work of over four weeks be reported to Mensura?
This can be done through the MyMensura customer zone. We require the employee’s personal contact information (personal email address) so that the occupational physician can contact him or her during the period of incapacity for work.
Does the incapacity for work need to be reported to the occupational physician if we have already sent a letter to the employee about possibilities to transition back to work?
Yes. Every period of incapacity for work of four weeks or longer must be reported to the occupational physician. It is a good idea for you, as the employer, to inform your employee personally, but the occupational physician is also legally required to do so.
Suppose that you, as the employer, are not able to provide adapted work. Is it then possible to dismiss the employee?
If you are not able to offer adapted work or other work, the case is then in the hands of the consulting doctor from the health insurance fund. He or she establishes whether employment is possible at other employers in line with the employee’s abilities.
New rules apply to dismissals on medical grounds. The specifics are not yet known, but it has already been established that the incapacity for work must be preceded by a continuous period of nine months.
Does a prevention adviser need to be involved in drawing up a reintegration plan?
This is not a requirement, but is only logical within the context of welfare legislation. The prevention adviser is often well-positioned to examine possible workplace adjustments.
What if a 50% return to work has been agreed in the reintegration plan? Is it then up to the employer and employee to determine when the person can return to work on a full-time basis? Or is this subject to a follow-up process?
A reintegration plan can include a progressivity component, i.e. from 50% to 75% to 100%. If progressivity is not possible, the incapacity for work is considered ‘definitive’. In this case, changes to the employment contract can be considered.
If the reintegration plan does not describe progressivity, the occupational physician can monitor the employee’s progress. He or she determines the monitoring frequency of work resumption.
Can Mensura assist the employer in drawing up a reintegration plan?
When drawing up a reintegration plan, the employer can consult with the occupational physician and other persons who can help with this, such as the prevention adviser/ergonomist or psychologist.
If the employer initiates the reintegration process for an employee who has been absence for three to six months, can this employee refuse to participate in this process?
Employees are required to actively cooperate and cannot refuse to participate in this process. In order to arrive at a decision, the occupational physician must be able to actually examine the employee physically. If the employee does not show up for the examination, the occupational physician will inform the employer of this.