Practical 
This training course is offered to you in collaboration with our partner The Tipping Point.
Read more about our partner The Tipping Point >
Why?
Giving and receiving feedback is the basis for any good collaboration. It forms the essence of a healthy organisational structure where everyone can grow.
Despite this, we often tackle feedback incorrectly. Either we don’t give enough feedback, too late, or in an attacking manner. None of this is without risk.
As such, in today’s complex work environments, giving and receiving feedback is an indispensable skill. This course tells you everything you need.
What do you learn?
You will learn why it is often difficult to give and receive feedback. You will figure out your triggers, so you can handle feedback more professionally. In addition, you will be given the right techniques for giving feedback – even in difficult situations.
Maximum 12 participants.
- Why is giving and receiving feedback so difficult?
We can blame our primal brain. This is focused on survival and sees feedback as a threat. The result? Fight, flight, or freeze!
- Don’t miss the curve
Luckily, we also have a human brain (neocortex). It enables us to curve around and deal with feedback in a rational manner. The trick? Being aware of your own emotional triggers.
- The rules of the trade
You will learn techniques for giving feedback the right way, even when the going gets tough. Soon, you will know the ins and outs of the BUSC, mirror, and springboard techniques.
- Let’s do this!
Practice makes perfect: with your own cases, in a group, and with a simulation actor.
This course is part of our Interact-offer
Talk to an expert, share your experiences and learn from each other. Learning is a social event. You learn to apply basic knowledge in practice, both online and in the classroom.
Result?
You will be able to apply specific, proactive conversation techniques in a feedback interview and manage the other party’s reactions. You will know why feedback is so difficult, and what you can do to make the conversation go smoothly.
After this course, you will know:
- Why it is often difficult to give and receive feedback.
- That there are both rational and emotional aspects to feedback.
- What effect feedback can have on a person.
- What your own emotional triggers are and how you can avoid them.
- Which conversation techniques you can apply to your own work situation.
- How to best deal with someone’s reaction to your feedback.
For whom?
For all employees and managers.
Price
The prices depends on how you follow the training.
Including visuals, templates, and personal action plan. The actor involved will be available for one half-day.
If your organisation is affiliated with Mensura External Service for Prevention and Protection at Work (ESPPW) and you have prevention units, you can pay with these as long as your balance is sufficient.
Subsidies and financing options
We qualify for all kinds of subsidies and financing options because we are certified by many government agencies and sector funds.
- SME-Portfolio (in Flanders). Use these certification numbers in your request:
- members of Mensura External Department for Prevention for Prevention and Protection: Mensura EDPB - DV.O105072
- non-members: Mensura CONSULT - DV.O101943
Frequently Asked Questions
Is this also about requesting feedback?
Yes. Giving, receiving, and requesting feedback will all be discussed as part of this course. After all, there is added value in requesting feedback from your colleagues and/or manager. If you proactively ask for feedback, you will be better prepared for the outcome.
Is it actually possible to learn how to receive feedback?
Definitely! The course not only looks at conversation techniques, but also at why it is often difficult or painful to receive feedback. It is how we strengthen the learning process.Definitely! The course not only looks at conversation techniques, but also at why it is often difficult or painful to receive feedback. It is how we strengthen the learning process.
